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Inside Sales Representative in Sacramento, CA at Milgard Windows & Doors

Date Posted: 10/12/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    10/12/2018

Job Description



Job Description

SUMMARY OF POSITION:

The Inside Sales Representative for Dealer Sales provides customer order support and product/business information for all dealer sales customers.  This position acts as a business representative for the window distribution channel.

KEY DUTIES & RESPONSIBILITIES:

  • Provide quality customer order support for Milgard customer base.
  • Process and review dealer orders and requests and system generated acknowledgements and orders.
  • Communicate professionally with Milgard customers and internal customers regarding product and business issues.
  • Support the order fulfillment process by working extensively with Outside Sales Representatives, Production personnel, Customer Service, Credit and Delivery.

The above statements are intended to describe the general nature and level of work being performed by employees in this position.  This is not intended to be an exhaustive list of all responsibilities.

LEVEL OF SUPERVISION:

  • None

EXPERIENCE REQUIRED:

  • Minimum of one (1) to two (2) years experience in customer service utilizing a customer relationship management (CRM) system, preferably in a manufacturing environment.
  • Previous window sales and/or customer service preferred

EDUCATION/LICENSES/CERTIFICATION/FORMAL TRAINING:

  • High School diploma required, some college preferred

ESSENTIAL ABILITIES:

  • Read, write and understand the English language
  • Work independently, at times under pressure
  • Sense of urgency; meeting of deadlines
  • Excellent customer service skills
  • Computer literacy and ability to learn new computer software programs
  • Excellent written and oral communication skills; strong organizational skills and attention to detail

PHYSICAL REQUIREMENTS:

  • Prolonged sitting and terminal use and minimal lifting of office equipment and supplies
  • Overtime may be required.

WORK ENVIRONMENT:

  • Work performed indoors in a climate controlled environment
  • Multiple phone lines & computer monitors

Milgard does not tolerate discrimination of any type, and offers equal employment opportunity to all qualified persons without regard to race, color, religion, sex, natural origin, age, disability or medical condition, sexual orientation, marital status, veteran status or any other considerations made unlawful by Federal, State or local laws.  We believe in providing eligible and qualified employees with opportunities to advance.  Milgard is an at-will employer.



Shift



Full or Part Time

Full time

Milgard is an equal opportunity employer. Applicants are considered for all positions without regard to race, color, religion, gender, sexual orientation, protected status as a veteran, national origin, age, disability, genetic information, gender identity, or any other legally protected status under federal, state or local law.

Milgard is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish
E-verify Right to Work Poster: EnglishSpanish

No visa sponsorship is available for this position, unless specified within the job description.

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